TICKET REFUND AND EXCHANGE POLICY
EVO Ticket Purchases
Tickets purchased online, at the box office, or on our kiosks may only be refunded or exchanged up to one hour before the show time. Refunds and exchanges may only be done at the box office, they are unavailable over the phone or online. Online Booking Fees are not refundable.
Fandango Ticket Purchases
Tickets purchased through Fandango may be exchanged at the box office up to one hour before the show time. We are unable to complete refunds for tickets purchased through third party services.
General Age Policy
Patrons must be at least 17 years of age with a valid photo ID to purchase tickets to a R-Rated Feature. Individuals aged 17-20 may purchase multiple tickets to an R-Rated Feature as long as they provide photo ID for proof of age for each additional ticket. Patrons 21 years of age or older may purchase multiple tickets to a R-Rated feature without providing ID's for each ticket, however, the purchaser must also attend the feature for which the additional tickets were purchased. Children age 6 and under are not permitted to attend R-Rated films.
- A Child is considered age 2-11 years old.
- A Senior is considered 60 years old and up.
- A Student is considered anyone with a valid College or University ID.
- A Military ticket is granted to anyone with a valid Military ID.
*The Spot Age Policy
The Spot Cinema Eatery & Social Haus at 1180 Thorpe Lane is 18+ after 8PM. Children ages 3 & up are welcome before 8PM as long as they are accompanied by an adult (Aged 21 or Older). R-Rated Policy: No one under the age of 18 will be admitted into any R-Rated film at any time.